Sabtu, 12 Julai 2014


Hardware

S.O.P / Symptom




1.Mouse
1) The mouse or USB device cable is securely connected to the server.
2) The mouse or USB device drivers are installed correctly.
3) The server and the monitor are turned on.


2.CPU
1)Processor overheating and voltage surges

2)Voltage surges that destroy a processor are comparatively rare,



3.Motherboard
1) Everything powers on but you can't see a live screen
2) Computer turns on for just a few seconds then turns off
3) Some peripherals work others don't




4.Hard Disk
1) Slowing Down Computer, Frequent Freezes, Blue Screen Of Death

2) Corrupted Data

3) Accumulation Of Bad Sectors

4) Strange Sounds


5.Extension Card
1)Expansion card is partially dislodged from expansion slot on the motherboard





6.RAM
1)  Notice that your computer performance decreases

2)  Booted and begins to load your desktop and It may freeze up sporadically

3) Screen flashes a blue screen with white text before restarting

4) Found that files that you frequently access and save are randomly corrupted








7.Keyboard
1) No characters appear onscreen when entered from the keyboard.

2) Some keys work, whereas others do not work.

3) A Keyboard Error—Keyboard Test Failure error appears.

4) A KB/Interface Error—Keyboard Test Failure error appears.

5) An error code of six short beeps is produced during bootup (BIOS dependent).



nama :                                                  no tel :
alamat email :                                    tarikh :
alamat         :                                    
model :                                             no siri:

                          masalah                                                                                          penyelesaian
1. komputer selalu hang,terlampau                                                         
   banyak habuk di cpu fan                   
*cpu fan dibuka dan dibersihkan
2.terdapat banyak file dan data yang corrupt ,tidak boleh dibuka
*Scan virus dan buat defragment

3.salah satu ram tidak detect 
  *bahagian cip ram dibersihkan dengan menggunakan pemadam



juruteknik bertugas                                                                  pemilik komputer


CHECKLIST OF COMPUTER PERIPHERALS

CHECKLIST OF COMPUTER PERIPHERALS

BIL.
COMPONENT
QUANTITY
S/N
REMARKS
1
MOTHERBOARD
2
RAM
3
HARD DISK DRIVE
4
FLOPPY DISK DRIVE
5
MOUSE
6
KEYBOARD
7
POWER SUPPLY

CHECKLIST OF COMPUTER PERIPHERALS
UNIT SERIAL NUMBER    :­­­­­­­­­­­­­­___________________________
LOCATION                           :___________________________





STANDARD OPERATION PROCEDURE

  HARDWARE

KEYBOARD

 SYMPTOM

 a) No characters appear onscreen when entered from the keyboard.
 b) Some keys work, whereas others do not work.
 c) A Keyboard Error—Keyboard Test Failure error appears.
 d) A KB/Interface Error—Keyboard Test Failure error appears.
 e) An error code of six short beeps is produced during bootup (BIOS dependent).
 f) The wrong characters are displayed.
 g) An IBM-compatible 301 error code appears.
 h) An Unplugged Keyboard error appears.
 i) A key is stuck.

 HARDWARE

 HARD DISK

 SYMPTOM

a) Slowing Down Computer, Frequent Freezes, Blue Screen Of Death
 b) Corrupted Data
 c) Accumulation Of Bad Sectors
 d) Strange Sounds
 e) S.M.A.R.T. Data

HARDWARE

RAM

 SYMPTOM

a) Notice that your computer performance decreases
 b) Booted and begins to load your desktop and It may freeze up sporadically
 c) Screen flashes a blue screen with white text before restarting
 d) Found that files that you frequently access and save are randomly corrupted
 e) Try to reinstall the operating system, but keep getting odd error messages

 HARDWARE

MOTHERBOARD

  SYMPTOM

a) Everything powers on but you can't see a live screen
 b) Computer turns on for just a few seconds then turns off
 c) Some peripherals work others don't
 d) System shuts off randomly

HARDWARE

 EXPANSION CARD

 SYMPTOM

a)Expansion card is partially dislodged from expansion slot on the motherboard

 HARDWARE

 CPU

 SYMPTOM

a)Processor overheating and voltage surges
 b)Voltage surges that destroy a processor are comparatively rare,

 HARDWARE

 MOUSE                                                          


 SYMPTOM

 a) The mouse or USB device cable is securely connected to the server.
 b) The mouse or USB device drivers are installed correctly.
 c) The server and the monitor are turned on.
 d) The mouse option is enabled in the Setup utility.